PATIENT EXPERIENCE MANAGER (RD required)

$5000 Sign On Bonus

Salary: $72,000-$78,000.

Location: 800 South Washington Avenue, Saginaw, MI, 48601.

Schedule: M-F with rotating weekends.

Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans.  Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures.

*We pay professional dues for our RDs including CDR fees, Academy or ASPEN annual membership and state license fees!! 

*Touchpoint encourages our clinical dietitians to pursue advanced clinical certifications such as CDCES, CNSC, CSO, etc. We offer a $2,500 one-time salary increase for successfully obtaining an advanced certification.